Last updated: July 2026
At NYEA (“we”, “us”, “our”), operated by Onyea Innovation Pte Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.
1. Information We Collect
When you shop with us or create an account, we may collect:
- Contact details — name, email address, phone number.
- Order and delivery details — billing and shipping address, order history.
- Payment information — processed securely by our payment providers; we do not store full card numbers.
- Account information — username and password (encrypted).
- Technical data — IP address, browser type, device information, and cookies (see Section 6).
2. How We Use Your Information
- To process and fulfil your orders, including shipping from our US and EU warehouses.
- To manage your account and provide customer support.
- To send order confirmations, shipping updates, and — with your consent — marketing emails.
- To detect and prevent fraud, and to comply with legal obligations.
- To improve our website and services.
3. Sharing Your Information
We share your data only as needed to run our store:
- Payment processors (e.g. Stripe, PayPal) to handle transactions.
- Fulfilment and logistics partners (our overseas warehouses and carriers) to deliver your order.
- Service providers such as email and analytics tools that help operate our business.
- Authorities when required by law.
We never sell your personal data.
4. International Data Transfers
As a cross-border store, your data may be processed in countries outside your own, including the United States and the European Union. We take appropriate safeguards to protect your data in line with applicable law.
5. Your Rights
Depending on your location (including under GDPR and applicable data protection laws), you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Request a copy (export) of your data.
- Object to or withdraw consent for marketing.
To exercise any of these rights, contact us at hello@nyea.com.
6. Cookies
We use cookies to remember your cart and currency, keep you signed in, and — with your consent — to analyse traffic and personalise content. You can manage your preferences via our cookie banner or your browser settings.
7. Data Retention
We keep your personal data only as long as necessary to fulfil the purposes described here, including legal, accounting, or reporting requirements.
8. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
NYEA (Onyea Innovation Pte Ltd)
Email: hello@nyea.com
This policy is provided as a general template. Please review it with a legal professional to ensure it meets the requirements applicable to your business.